Hotel Nord Luxxor Sapucaia

I regret to report that my recent stay at Nord Luxxor Tambau in Joao Pessoa was highly unsatisfactory, and I feel compelled to highlight the following issues:
* Service Delays: Service was notably slow and inattentive from the start.
* Corridor Odor: A strong and unpleasant vomit smell pervaded the third-floor corridor.
* Inadequate Bathroom Supplies: The bathroom was stocked with low-quality, public restroom-style toilet paper.
* Poor Bedding Condition: The bed sheets were not only musty but also old and nearly torn.
* Room Cleanliness Concerns: Bedside lamps displayed disturbing black spots, questioning the overall cleanliness.
* Ineffective Noise Insulation: The room offered little protection from external noise, including street sounds and noises from neighboring rooms.
* Room Service Issues: Basic items like yogurt were forgotten in room service orders.
* Language Barrier: The staff did not speak English, presenting significant communication barriers for non-Portuguese speakers.
* Lack of Essential Amenities: Unavailability of international power sockets and standard toilet paper; guests were directed to a nearby pharmacy for basic needs.
* Malfunctioning Blackout Curtain: The room's blackout curtain did not function properly, further detracting from the comfort of the stay.
These cumulative issues not only fell far below my expectations for a purported 4 to 5-star hotel but also necessitated a change to another hotel, resulting in additional expenses and inconvenience. The lack of basic amenities and attention to guest comfort significantly impacted my overall experie

I have to absolutely give a five star to this Hotel and to their staff. We came here twice over our honeymoon period. The staff is very nice and friendly during the check in, the rooms are absolutely spacious and gorgeous to stay. We as a couple who likes to have good food were very impressed at the variety of things they offered for breakfast, including the detox water that is offered on the lobby area.
We tried the different flavors and remember wanting to go back for more in the afternoon just to see that it was all gone.haha
Overall, we loved to stay here and hope we will be able to get back again!

What a delightful hotel in a gorgeous and vibrant city in Brazil. João Pessoa speaks of culture and beautiful beaches and wonderful people. Hotel Nord Luxxor continues this beautiful culture through it service and special people. The food and dining are exceptional. The service is above exceptional and the attention to detail is magnificent.

On your next vacation definitely go to joão Pessoa and definitely stay at Nord Luxxor Tambau Beach.

Excellent service, neat and clean. The chef takes time to greet and treat the guests. Definitely recommend it! THANKS NORD LUXOR TAMBAÚ for an excellent experience!! We will be back!

I went with my family and it was an incredible experience service Best impossible 24-hour assistance and perfect accommodation not to mention the delicious food